As of March 4, 2016 there will be a slight change to the purchase terms for SearchWP. Automatic renewals for license keys To date, SearchWP licenses expire on an annual basis. Notifications are sent out leading up to the expiration date and customers are given the option to renew their license for another year at […]
Long time SearchWP customers are familiar with the limitation that while SearchWP itself offers automatic updates, Extensions don’t. This is unfortunate for a number of reasons as Extensions (like SearchWP core) receive periodic updates that include bug fixes and new features. Extension updates are admittedly sporadic, extensions are designed to be ultra-small modifications to the […]
As per the notice from a few months ago, the (old) support forums have been fully decommissioned. While they served a purpose for a while, the data rot was excessive and often provided more confusion than it did help. It also asked a lot of SearchWP customers such that in order to find an answer for your question […]
For the first year of it’s life SearchWP’s support process was based on a customer-only forum powered by bbPress. I really like bbPress as a support platform, and since it fits in with WordPress so well, it wasn’t difficult to ensure that only active SearchWP license holders (powered by Easy Digital Downloads’ Software Licensing) were […]