Searching Ecommerce Product Details

WordPress examines only Title, Content, and Excerpt when performing searches. Some ecommerce plugins do what they can to get around this issue by including some additional content when possible, but that quickly turns into unwieldy database queries that are slow and still don’t return results sorted by relevance.

SearchWP properly considers Custom Fields (metadata) and Taxonomy Terms when searching, which includes all of the product and course details you so painstakingly populated.

If your customers don’t find what they’re looking for, they’ll move on

It’s vital that your online storefront produce accurate and comprehensive search results. Ecommerce is a very competitive space, and having a powerful on-site search experience will set you apart from everyone else.

WordPress ignores product details

Take for example this sample online storefront:

Note: this example highlights WooCommerce Integration which is a Pro Extension

Screenshot of WooCommerce store

It looks like there's a lot of hats for sale here

There are hats in multiple places, right? It’s a fan favorite so people must visit this site to buy hats. Let’s search for hat and see what else they’ve got for hats:

Screenshot of empty search results

No search results for 'hats'

Not one result! It turns out in the fields that are searched by default, these products are called “beanies” and “caps” not “hat” which causes no results to show up, despite the word “hat” appearing multiple times in areas that are not searched:

Screenshot of hat appearing in product details

This content is ignored by default!

Using SearchWP this isn’t an issue because Custom Fields and Taxonomy Terms are considered for searching, which is very important for product details as outlined here!

When SearchWP and the WooCommerce Integration Extension (note: this is a Pro Extension) are activated, SearchWP automatically finds more and better results!

Screenshot of SearchWP and WooCommerce finding results

Finding caps and beanies when searching for hats

When configuring SearchWP you can pick and choose what content to make searchable, including Custom Fields, Taxonomies, and Comments which WooCommerce uses for Reviews. All of this content is supremely valuable when searching your online store, and leaving this content out means customers aren’t finding what they’re looking for.

Note that the example store above includes some Layered Navigation bits and also WooCommerce’s functionality to sort results by various criteria.

SearchWP supports Layered Navigation and custom sorting within WooCommerce. Customers will continue to be able to refine their search results using Layered Navigation Widgets, and using the sorting dropdown will override SearchWP’s default relevance-based sorting and respect the chosen sorting option.

Gain new insight into your customers

Beyond providing comprehensive search results, paying attention to what your customers are searching for is an important duty of any store owner. Customer searches are direct insight into what your customers are seeking.

SearchWP provides extensive Metrics that give you insight into what can be improved on your site (including searches that yield no results) so as to optimize and drive more conversions.

Knowing what customers are searching for, what they’re finding, and what they’re not finding will give you a strong advantage over your competition and help you optimize your conversion rate.

Find out more

To find out more about how SearchWP fixes WordPress search, have a look at this documentation:

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See what SearchWP customers have to say

  • “SearchWP has worked well for me. At one point, I had a problem with it, and they looked into the problem and came up with a very good fix within a few days. Great service for a great product!”

  • “I like SearchWP because its intuitive to use. It has simple straight forward settings. Its fast and it works. The results are great, and I also recognize that other value-add plugins are integrating with SearchWP. I have received great support.”

  • “My company is using Wordpress internally as Knowledge base system. We choose to not use menu and base everything on the search engine like Google does. SearchWP is an extremely efficient tool to find what we need quickly. I would recommend it.”